For Paid bike tours we offer a full refund if you reach out to us before the start of the tour to inform us of a cancellation or rescheduling. The sooner you inform us the quicker we can resolve the issue and we understand that your plans can change.

If you book a free walking tour please understand that guides are allocated according to how many people book the tours. Please let us know if you will not join us as this really helps us guides to manage our time .
 
Please be aware that we reserve the right to cancel, change or alter our free walking tour services. This may be according to new restrictions, rules that may come into force or for reasons we see fit to do so.